Digital accessibility will be mandatory by 2025. But what does this mean for companies? What regulations do they need to prepare for? And above all, how can warnings and fines be avoided? In our blog article, we have summarized the most important changes regarding accessibility for app and website providers.
In July 2021, the german act for accessibility reinforcement (BFSG) was signed into law. It is a significant progress towards increasing accessibility, including in the digital environment. The law will become mandatory from June 28, 2025. Companies must ensure that their IT systems comply with the legal requirements. We have summarized the four most important facts about the law.
The BFSG was introduced with the aim of improving the inclusion of people with disabilities, impairments and older people in society. It defines specific accessibility requirements for digital services and products to ensure that they are accessible to all users.
The key regulations of the BFSG define the following duties of the producer:
a. Design and production:
Products must be designed and produced in accordance with the accessibility requirements of the relevant legal regulation.
The user interface, including the navigation and control elements, must be accessible.
Products must be easy to find, accessible and usable without any particular difficulty and, in principle, without the help of others.
What does this mean in practice?
Online platforms must be designed in accordance with the Web Content Accessibility Guidelines (WCAG) so that the application is accessible to people with various disabilities.
E.g.: use of alternative text for images, clear & easy-to-understand content, implementation of keyboard accessibility.
b. Compliance assessment process:
c. EU declaration of conformity and CE marking:
Violations can result in fines of up to 100,000 euros (§ 37 BFSG contains a list of violations and fines). In addition, the authorities have the right to forbid products or services and order product recalls.
If non-compliance with the accessibility requirements is suspected, immediate corrective measures must be taken. If conformity is not possible, the product must be recalled. The manufacturer must inform the market monitoring authorities of non-conformities and provide detailed information. The technical documentation and the EU Declaration of Conformity must be kept in written or electronic form for 5 years.
Using QA helps you to identify and fix accessibility weaknesses in your product. There are 4 basic testing methods to measure the level of accessibility:
Manual testing:
Human testers check the application by interacting with the user interface to ensure that it is accessible for people with disabilities.
Automated tests:
Automated tests use special software and scripts to automatically check various aspects of accessibility, such as semantic structures in HTML and CSS code, color contrasts and compliance with standards such as the WCAG guidelines.
User tests:
Here, test persons with disabilities are involved in order to evaluate the actual usability first-hand. The users carry out typical tasks while the test leaders collect and rate direct feedback.
Expert evaluation:
Experienced professionals analyze the application for potential barriers based on their expertise and experience.
Yes, if you already offer products or services, you must ensure that they comply with accessibility requirements.
Micro-enterprises (fewer than 10 employees and a maximum annual turnover of EUR 2 million) are exempt from the new accessibility regulations if they only offer services. However, they are not considered exempt if they offer digital products and services or financial transactions.
Further exemptions apply if the directives would mean a fundamental change to the product or service or if the implementation of the BFSG represents a major disadvantage for the economic operator.
The assessment of accessibility is based on four basic principles:
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A lot of information and you don't know where to start? Our experts will be happy to advise you on further questions about accessibility and support you in implementing the legal requirements. Use our free accessibility quick check in advance and check your URL for violations of the WCAG 2.1 guidelines.