Usability & UX Testing

Professional implementation

Individual stakeholder involvement 

An interview usually lasts 45 to a maximum of 90 minutes. Depending on the number of test participants and target groups, the usability or user test can take one to several days. During this time, you and your stakeholders have the opportunity to follow the most important content of the interviews. We can offer you the following options to participate in the process:

During the usability test:

Live streaming & 1-to-1 observation
Live chat for exchange with your colleagues and one of our UX experts
Cooperative collection of insights on a digital whiteboard

Following the usability test

Provision of video recordings with markers of the most important moments
Export and transmission of our transcripts
(Video-) telephone debriefing of the most important results.

Preparation of the results according to your requirements

After you can get an impression of how the users deal with your product, we start to classify the results. In order to make the optimal recommendations for your circumstances, it is important to compare the user problems and wishes with your company reality. Our UX Experts support in the proper interpretation and work out a comprehensive report according to your wishes. With the report, you also receive access to the most important video sequences, for example, which underpin the usability problems found. Formulated recommendations for your further action complete the usability test and serve as a basis for the optimal implementation of a user-friendly product.